new matka

new matka App support

Contact
+91 6772815392

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The new matka:

Q1: How to log in after installing the new matka?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal. If you still need to verify your number, try clicking "send OTP" again and wait for the timer to expire. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using the same active phone number. If the number has changed, update your KYC details and send them to the customer support team via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated features. This will allow you to have a smooth gaming experience.

Most Asked Questions Related To Withdraw In The new matka:

Q1: What is the minimum withdrawal amount in the new matka?

In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. However, you can only withdraw earnings from gaming activities, not bonus amounts collected. This means you can withdraw the money you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details. Filling out these details is necessary to move forward with the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but can sometimes take as little as 30 minutes. However, payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception rather than the norm in the app's otherwise efficient service.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account owner. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus funds themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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